FAQ

Simple answers before you order.

Where do you ship?

YOROKOBI SELECT is currently focused on customers in the United States.

Where are products shipped from?

We prioritize products that are available from U.S. warehouses. Availability can change, so fulfillment is checked before products are added to our catalog.

How long does delivery take?

Delivery time depends on the product, destination, and carrier. Most of our current U.S.-warehouse items are selected for relatively short domestic delivery windows. Estimated timing shown on the product page or at checkout should be treated as an estimate rather than a guarantee.

Will I receive tracking?

When tracking is available, it will be provided after your order has been processed by the fulfillment carrier.

Can items from one order arrive separately?

Yes. Products can be fulfilled from different warehouse locations, so separate packages may arrive at different times.

Can I change or cancel an order?

Contact us as soon as possible. We will try to help before fulfillment begins, but changes or cancellations cannot be guaranteed once an order has entered processing.

What if my order arrives damaged or incorrect?

Please contact us promptly with your order number and clear photos of the item and packaging. We will review the issue and help with the appropriate next step.

What is your return policy?

Please review our Refund Policy for eligibility, timing, and return conditions. Contact us before sending anything back so we can provide the correct return instructions.

How can I contact YOROKOBI SELECT?

Email us at yorokobiorosi@gmail.com. If your question is about an order, please include your order number.